“Our all-in-one answer for all makes of Lessons 4-8 autos dramatically simplifies restore processes,“ says Kristy Coffman, director of Mitchell 1’s Industrial Automobile Group. (John Sommers II for Transport Matters)
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NASHVILLE, Tenn. — Mitchell 1 premiered Supervisor SE Truck Version, its new platform designed to work with Mitchell 1’s TruckSeries restore and diagnostic software program, on March 9.
Kristy Coffman, director of Mitchell 1’s Industrial Automobile Group, highlighted the upgrades to its store administration program on the 2025 Expertise & Upkeep Council Annual Assembly and Transportation Expertise Exhibition.
She touted this system’s built-in instruments that may help outlets in working their operations extra effectively, from creating estimates to producing invoices. The Supervisor SE Truck Version contains enterprise administration options equivalent to Job View and FinditParts.
“Our all-in-one answer for all makes of Lessons 4-8 autos dramatically simplifies restore processes and store administration duties,” Coffman stated. “It replaces guide duties with automation and web-based data instruments so outlets can observe enterprise efficiency and join with prospects — all from one place — and get vehicles again on the highway quicker.”
Mike Freeze discusses the technician scarcity with Amanda Schuier of Jetco Supply and the Expertise & Upkeep Council. Tune in above or by going to RoadSigns.ttnews.com.
Job View, a brand new characteristic that teams labor operations and related elements collectively on estimates and invoices, supplies clearer group and facilitates quicker buyer approvals. Coffman stated the power to create “canned jobs” for regularly carried out providers, saves time and improves effectivity. Canned jobs are bundles of labor that embody particular elements, labor time and directions for restore or upkeep, equivalent to a brake restore, emissions check or tire alternative.
“Service writers will create an bill or an estimate. As they’re constructing this, they may see the identical kind of job for a similar kind of auto regularly,” she defined. “Whereas at any level, you’ll be able to undergo [Job View] and create a canned job proper from the estimate to save lots of for future use.”
Coffman additionally highlighted Mitchell 1’s partnership with Discover-It Components, which supplies a digital elements catalog and ordering platform to enrich the store administration system. The presentation emphasizes how these new options and integrations are designed to enhance store productiveness, group and buyer communication, finally serving to companies run extra easily.
“We’re conscious of the dearth of e-commerce from a elements ordering perspective within the heavy-duty business. There are various on-line elements catalogs and cross references, however not with the power to seize that half and place an order at that second in time,” she stated. “[A service writer] nonetheless has to do their analysis after which choose up a cellphone. How will we resolve that drawback? That drawback is solved by Discover-It-Components.”
FindItParts’ e-commerce platform options superior search functionality, cross-referencing and verified stock. Components ordering is immediately linked to restore orders, estimates and invoices.
“Mitchell 1’s robust connection to our buyer base supplies us with useful insights into what’s wanted to reinforce the car restore expertise for each outlets and car homeowners,” Coffman added. “The mixing of FindItParts with Supervisor SE Truck Version is a big step ahead in fixing the ache factors skilled by our store areas every day. We’re constantly updating Supervisor SE Truck Version and TruckSeries to deal with extra challenges within the business truck restore sector.”
